Nonna Cristina ship to the following geographic areas: All over the world.
Delivery takes place as per "order form" by the date indicated therein, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum term of 60 days from the date of confirmation.
If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.
If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.
If the delivery cannot take place for reasons not attributable to us after 10 days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.
As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 60 days from the date of termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.
Shipping costs are charged to the buyer and are explicitly highlighted at the time of placing the order.
In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day term starts from the date of receipt of the last product.
The buyer who intends to exercise the right of withdrawal must notify Nonna Cristina by means of an explicit declaration, which can be sent by registered letter with return receipt or by accessing the section: www.nonnacristina.com/contatti.php on the Nonna Cristina website with the creation of a practice.
The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively send the standard withdrawal form, as per Annex I, part B, Legislative Decree 21/2014 not required.
The goods must be returned to:
Nonna Cristina
Corso Italia, 188 - Sorrento (NA) - Italia
The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 60 days, including any shipping costs.
As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until the goods are received or until the buyer demonstrates that he has returned the goods.
The site will make the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.
Any refund includes only the amount of items and in no case will shipping charges be refunded.
